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Privacy policy

What personal data Wrenship collects about its customers, why, where it's stored and the choices you have.

This is a working draft that hasn't been reviewed by counsel yet. It is not in force. Names in [brackets] are placeholders.

Last updated: [date]

This policy covers personal data about Wrenship's customers and website visitors. When your apps on Wrenship process personal data of your users, you decide how, and we process it for you under the Data processing addendum.

Who is responsible

[Wrenship legal entity], [registered address], is the controller of the data described here. Contact: [privacy@wrenship.com].

What we collect

DataWhere it comes fromWhy
Name, email, profile pictureYou, or GitHub / Google when you sign in with themTo run your account and contact you about it
Passkey public keysYour deviceTo sign you in. We never receive the private key
Workspaces, roles, projects, settingsYouTo provide the Service
Billing details: name, country, tax ID, payment statusYou, Paddle and MidtransTo charge you and meet tax rules. Card numbers are handled by the payment provider, not us
Activity log: who did what, when, from which AI appYour use of the ServiceSecurity, troubleshooting and your team's audit trail
IP address, country, network (ASN), browserYour requestsSecurity, fraud and abuse prevention, rate limits
Connected Git accounts and repositoriesGitHub or GitLab, when you connect themTo build and deploy your code
Support and abuse reportsYouTo answer you and act on reports. A reporter's IP is stored only as a hash

We don't sell personal data, and we don't use it for advertising.

We process this data to perform our contract with you, to meet legal obligations (such as tax records), and for our legitimate interests in keeping the Service secure and preventing abuse. Where we ask for consent, for example for optional emails, you can withdraw it at any time.

Who we share it with

Service providers that help run Wrenship, under contracts that protect the data:

ProviderPurpose
CloudflareEdge network, hosting of the control plane, storage
NeonControl-plane database
Hetzner, Vultr, DigitalOceanInfrastructure for Wrenship servers, in the region you pick
Paddle, MidtransPayments and tax
ResendAccount and notification emails
GitHub, GitLab, GoogleSign-in and repository access, when you use them
Google Safe BrowsingChecking site addresses for phishing and malware

We disclose data to authorities only when the law requires it, and we push back on requests that are too broad.

Where it's stored

Account data is stored in [control-plane region]. Your apps, databases and their backups stay in the region you choose for your server. When data moves between countries, we rely on safeguards such as the EU Standard Contractual Clauses.

How long we keep it

  • Account data: while your account is open, then deleted within [30] days, except what we must keep by law.
  • Billing records: as long as tax law requires, typically [10] years.
  • Activity and security logs: [12] months.
  • Backups of your databases: until they expire (14 or 90 days).

Your rights

Depending on where you live, you can ask to access, correct, delete or export your data, object to or restrict some processing, and complain to your data protection authority. Write to [privacy@wrenship.com]. We'll answer within 30 days.

Cookies

The dashboard uses a session cookie to keep you signed in and a security cookie against cross-site requests. The marketing site doesn't set tracking cookies.

Changes

We'll post updates here and email you about significant changes.