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Terms of Service

The agreement between you and Wrenship for using the Wrenship hosting platform.

This is a working draft that hasn't been reviewed by counsel yet. It is not in force. Names in [brackets] are placeholders until the legal entity is registered.

Last updated: [date]

1. Who we are

These terms are an agreement between you and [Wrenship legal entity], [registered address] ("Wrenship", "we"). They cover the Wrenship website, dashboard, API, MCP connector and hosting services (the "Service"). If you use the Service for an organization, you accept these terms for that organization and confirm you may do so.

2. Your account

You must be at least 16, and old enough to enter a contract where you live.
Keep your sign-in methods secure. You're responsible for what happens under your account and your workspaces, including actions taken by people you invite and AI apps you connect.
Give us accurate information, and tell us if you suspect someone else is using your account.
One person or organization may not use multiple free accounts to get around plan limits.

3. Using the Service

You may use the Service to build, host and run websites and applications, within your plan's limits and our Acceptable use policy, which is part of these terms.

We run the infrastructure for you. You don't get administrator access to the machines that run your apps; you get the tools described in our docs, such as the Console, logs and the database editor.

4. Your content

You keep all rights to the code, data and content you deploy ("Your Content"). You give us the permission we need to host, copy, transmit, back up and display Your Content only to run the Service for you. We don't use Your Content to train AI models.

You're responsible for Your Content and for having the rights to it, including any personal data your apps collect. If your apps process personal data, our Data processing addendum applies.

5. AI apps

When you connect an AI app (such as Claude, ChatGPT or Cursor), it acts on your behalf with your permissions and your workspace's AI rules. What it does through Wrenship counts as your action. The AI app itself is provided by a third party under its own terms.

6. Plans, payment and taxes

Paid plans are billed in advance, monthly or yearly. Prices are shown before you pay.
Payments outside Indonesia are processed by Paddle.com, which acts as the merchant of record and handles sales tax and VAT. Payments in Indonesia are processed by Midtrans.
If a payment for a server fails, we'll tell you right away. After 7 days unpaid the server is suspended; after 21 days it's deleted, and a final backup of each database is kept for 7 more days.
You can cancel at any time. The plan stays active until the end of the period you paid for. Unless the law requires it, payments aren't refunded for partial periods.
We may change prices with at least 30 days' notice. The new price applies from your next renewal.

7. Free plan

The Free plan has no charge and no uptime commitment. We may change its limits, or end it with reasonable notice.

8. Availability and support

We work to keep the Service available and to fix problems quickly. Planned maintenance is announced in advance where possible. [Any uptime commitment for paid plans will be described in a separate service level agreement.]

9. Suspension and termination

We may suspend or remove content, or suspend an account, if it breaks these terms or the Acceptable use policy, puts the Service or others at risk, or if the law requires it. Where it's safe and lawful, we'll tell you why and give you a chance to fix it. You may close your account at any time. After closure, we delete Your Content within a reasonable period, except backups that expire on their normal schedule and data we must keep by law.

10. Disclaimers

The Service is provided "as is". Except as these terms say, we don't promise it will be uninterrupted or error-free. You're responsible for keeping your own copies of anything important, beyond the backups we provide.

11. Liability

To the extent the law allows, neither party is liable for indirect or consequential losses, and our total liability under these terms in any 12 months is limited to the amount you paid us in that period, or USD 100 if that's more. Nothing in these terms limits liability that can't be limited by law.